Gift Certificates

fullofsugaw asked:


the first wedding anniversary gift is traditionally supposed to be paper

Tamara

identity_crisis_in_progress asked:


The gift certificate was donated over 2 months ago from my personal concierge service to an organization for a silent auction. I haven’t heard a peep about it until now and unfortunately assumed it was not purchased. Now, the winning bidder wants to redeem the gift certificate for housekeeping which, due to health reasons, I no longer offer as one of my services. I have mentioned that I have many other services to choose from but she specifically wants housekeeping, which at the time of the donation, I offered. Now she’s upset because her family spent the money on it for her and housekeeping is what she wants- says she has no need for the other services. And to top it all off, I don’t know if there is an expiration date on it or not. Any ideas on how to handle this without upsetting the customer and giving my fledgling business a bad rep? I’ve already thought about offering a refund of the purchase price- don’t know how she’ll respond to that.

Veronica

David c asked:


i hear stuff like this on the radio all the time but i dont know were to get them

Sean